FAQS

Do you have a question about your wedding cake, specialty cakes, or sweet treats? Check out frequently asked questions below.

General FAQ’s

Where is your store?

Sweet-Em’s Cake Shoppe is located on the first floor of the Old Bag Factory. Our address is 1100 N Chicago Ave. Goshen, IN 46528

 

Do you make faux or dummy tiers?

Many of the “expert” wedding blogs advise this is a way to save on the cost of your cake. Unfortunately, this is not the case in most situations. Because our cakes are custom decorated for each wedding couple, the majority of the cost is in the labor to create the design of the cake, which does not change regardless of whether the cake is real or faux.

Wedding FAQ’s

Do you offer tastings/consultations?

Yes, we do! Tastings are available for weddings of 50 or more guests. You will meet with either Emily or Cathy to discuss designs, sizing options, flavor combinations, and pricing. You will get to sample your choice of 4-5 flavors of cake along with fillings and icings. Samples provided are for two (2) people but you are welcome to bring up to two (2) extra guests and share if you choose. An hour is set-aside for each client. Often, appointments are scheduled before and after yours so please plan to be on time so we have a full hour. Schedule your consultation

How do I schedule an appointment?

Fill out our consultation form or schedule by phone. You will want to have several dates in mind as our calendar fills up and your first choice may not be available. Typically we schedule appointments on Tuesdays and Thursdays. Times vary day by day. Saturdays are limited due to wedding cake deliveries. We will try hard to work with your schedule to find a time to meet that works for everyone.

We will need to know your wedding date, reception location and an approximate number of guests when you contact us. Also, what flavors you would like to try. You can find our cake flavors, filling flavors, and icing here.

A $25 fee to cover our time and the cost of preparing the samples is due when scheduling, If you choose to book us for your wedding that fee will go towards your deposit.

What should I bring to the tasting?

It is helpful to have made venue, color, and floral decisions prior to our meeting so we have that information available when designing your cake. Pictures of your wedding dress, reception venue, your invitations or design motif…a monogram, color swatches…a piece of jewelry that catches your eye…it can all be helpful.

The design process is definitely a collaborative effort and we’ll keep exploring options until you have a design you love.

What can I expect to pay for a wedding cake? Do you have a price list?

Wedding cakes are priced per serving plus design elements. Ultimately, the final price is based on the complexity of the design and the number of people being served. The more intricate the design, the more the cake is likely to cost. We are happy to give quotes via email requests but we do not have a set “price” list.

How far in advance should I book my cake?

We are often booked 3-6 months ahead of time so the sooner the better to reserve your place on our calendar. Please note that during prime wedding season, May through October, it is not unusual for cakes to be booked one (1) year in advance for these months. We will definitely attempt to accommodate last-minute requests if our schedule allows. Please call or email to find out our availability for your date.

Do you deliver?

Yes. We do deliver, especially three (3) tier and larger wedding cakes that require special handling. The smaller two (2) tier cakes and cupcakes or sheet cakes are easily picked up and you can save the delivery / set-up fee.

Do you make faux or dummy tiers?

Many of the “expert” wedding blogs advise this is a way to save on the cost of your cake. Unfortunately, this is not the case in most situations. Because our cakes are custom decorated for each wedding couple, the majority of the cost is in the labor to create the design of the cake, which does not change regardless of whether the cake is real or faux.

Specialty Cakes FAQ’s

How do I place a custom cake order?

You may place an order by calling the shop, emailing or visiting the shop. For large orders or very detailed cake designs, please call to schedule an appointment as our time may be limited.

What info will you need?
  • What is the date your order is needed?
  • What type of cake or event is your oder for?
  • How many servings will you need?
  • Do you have ideas for design? Pictures or theme?
  • Your name, phone number and email address.
How far in advance do I need to place an order?

We would like to say that one (1) weeks notice is enough but due to the intricate designs of many cakes and quantity of orders placed it is best to contact us as soon as you know you want to order, four (4) weeks is a good rule of thumb. Please contact us though, we may be able to accommodate orders with less notice. 

Do you have cakes in stock, ready for pickup that I can just drop by and purchase?

Sorry, no. We are custom cake shoppe and only produce cakes by special order.

Is there a deposit required for orders?

Deposits are required for all orders over $50.00. If we require a deposit, the order is not considered “booked” until we receive the deposit by the specified date.

Do you deliver?

Not as general rule for specialty cakes. In certain circumstances, we may be able to. 

Do you offer gluten-free, sugar-free and other special dietary cakes?

Yes, we do offer cakes for many of the special dietary needs. While we have done gluten-free and allergy-sensitive items, it is important to remember we do not have a completely gluten-free/nut-free environment; we do not have separate prep stations and therefor gluten/nut particles could be present in the preparation. We are happy to discuss all allergies and options and to talk to you about things we have done for other customers. 

Sweet Treats FAQ’s

What sweet treats do you offer?

We offer a variety of sweet treats. Cupcakes, mini cupcakes, cookies, cakepops, cheesecake bites, mini pies, cake shots, mini cream puffs, mini carmel apples, and chocolate covered strawberries.

View Pricing List

Do you have a minimum for ordering?

Yes, cupcake minimum is one (1) dozen. All other treats are a minimum of two (2) dozen per treat.

Useful Links

Call Us (574) 606-5517

Social Media

Special Offers

Address

1100 Chicago Ave,
Goshen, Indiana 46528

Hours

Sunday & Monday: Closed
Tuesday: 9am - 4pm
Wednesday: 9am - 4pm
Thursday: 9am - 4pm
Friday: 9am - 4pm
Saturday: 9am - 12pm

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